Red Recruitment is recruiting Registered Nurses passionate about providing great customer service. This role is working for an outsourcer, on behalf of their client who provides medical treatments. You will be required to assist customers with their queries and provide medical advice when required.
This is a temporary, fully remote position, therefore, you must have an appropriate set up including a second screen to do this job and you will be required to be registered with the Nursing and Midwifery Council (NMC).
They must be available to do full time training 3rd Nov through to the 7th Nov 9am to 5:30pm and available all days.
Package for a Registered Nurse:
Salary: 13.50 per hour
Hours: We are recruiting for several roles with allocated shifts which could include -
Monday to Friday - 10am to 2pm
Monday to Friday - 4pm to 9pm (we can accommodate 5pm to 10pm)
Weekends 8am to 2pm and/or 2pm to 8pm both Saturday and Sunday
Contract Type: Temporary
Location: Fully remote
Full training will be provided for first week, 9am - 5:30pm
Key Responsibilities of a Registered Nurse:
Answering webchat and telephone queries from customers
Providing medical assistance to customers and providing them with the best advice
Ensuring each customer receives great service and has their query or concern answered
Logging all calls and ensuring customer information is kept up to date
Ensuring your medical knowledge regarding the various treatments is kept up to date
Key Skills and Experience of a Registered Nurse:
You must be a Registered Nurse with Nursing and Midwifery Council (NMC) to be considered for this role
You will be expected to have strong IT skills
Great customer service skills is required
You should show empathy to customers at all times
You will need to be able to work from home comfortably with an appropriate setup
If you are interested in this position and are a Registered Nurse, please apply now!